Refund policy

Refund Policy

All Sales Are Final

Due to the nature of the products we sell, we do not accept returns or offer refunds on bike parts once an order has been placed and shipped, except as required by law or as outlined below.

Why We Don't Accept Returns

Bike parts are precision components that affect the safety and performance of your ride. Once a part has left our facility, we cannot guarantee it hasn't been installed, adjusted, exposed to the elements, or otherwise used — which means we can't verify its condition or safely resell it. For this reason, we do not accept returns for change of mind, incorrect selection, or compatibility issues, so please double-check fitment and specifications before ordering.

Exceptions

We will offer a replacement, repair, or refund in the following cases:

• The item arrived damaged in transit
• The item is defective due to a manufacturing fault
• You received the wrong item due to our error

To qualify, you must contact us within 7 days of delivery with your order number and photos of the issue. We may require the part to be returned to us before issuing a replacement or refund.

Cancellations

Orders can be cancelled for a full refund only if they have not yet shipped. Once an order has shipped, our no-returns policy applies.